Frequently Asked Questions
- How and why should I install the native App (iOS/Android) instead of using the App in a web browser?
- The app is telling me that my test is not valid!
- I have a problem with the Test Device!
- I uploaded a test result, but it does not show up in my "Past Results"!
- I left the app in the middle of a test, and now my test is gone!
- Help! I can't see a "completed" or "next" or "submit" button.